Terms and Conditions of our trekking company in Nepal

1. Company/We and traveler/you

Passages Nepal (P) Ltd is trekking and Expedition Company registered under the laws of Nepal Government and accepts your reservations under the following terms and conditions. We encourage you to meet the teams and condition for travel and trekking in Nepal. To submit the travel, tour and trekking booking, you have to make an agreement terms and condition between Client and Passages Nepal Trekking Company located at Z. Street, Thamel Kathmandu Nepal.


  • Passages Nepal Pvt. Ltd shall be referred here as company /we and
  • The Client shall be referred here as trekkers, holiday maker, traveler, adventurer, mountaineer /you.

2. Trip means

The word trip means all the activities that you do while in Nepal like trekking, Hiking, Mountaineering, and adventure activities such as river rafting, jungle safaris, bungee jumping, Zip flyer etc.

3.  Deposit, booking and Payment

The word booking means conformation amendment trip between you and the company. When your booking is conformed then you have to send us your passport photo copy and deposit means 20% of the total amount which is required to pay as an advance for reservation of a Ticket for the trip if needed, Hotel Accommodation and Climbing, Trekking, expedition permit process. Client can use any means pay to us. Payment means the remaining payment can be made after your arrival in Nepal before the trip starts.

NOTE: Clients can attach the require photos and passport photocopy into the mail or fax.

4.  Cancellation Policy:

If you cancel your booking trip after deposited your advance money by any reasons, following percentage will be charged as for cancellation:

  • If you cancel the trip 30-20 Days before the trip departure date, your deposited money will not be refundable or 40% be charged from the total agreement budget.
  • If you cancel the trip within 24 hours before the trip departure date: 100% (No refundable)

NOTE:  If you postpone your trip in any reason, you have to inform us as soon as possible by email or direct phone call. And it will be easier for us to organize the next trip if you inform before a week.


5. Travel Insurance

Travelers /Trekkers most have travel insurance to cover the accidental illness and emergency evacuation in the case you needed to be rescued. It is essential that you obtain suitable holiday insurance before joining one of trip packages. We strongly recommend you to use an insurance package through a reliable insurance company in your country.

  • NOTE: Emergency helicopter rescue Evacuation Coordination Service (This is only in case of Emergency condition of guests, however all guests are responsible to pay helicopter Evacuation Charge- if necessary. So all our Valued guests are kindly advised to make sure that they have necessary travel Insurance which should cover helicopter  Evacuation expenses in case needed)

6. Risk & Liability

Passages Nepal has directed towards the fulfillment of every desire of the clients. We perform our duties honestly and seriously to make your journey unforgettable and memorable forever. Although, Passages Nepal will not take any responsibility regarding any changes in the itinerary due to the various reasons like unavoidable circumstances such as land-slides, road blockage, flood, snow, political unrest, cancellation, delay on arrival of flights, sickness or accidents cases. Every client must provide their own insurance that adequately covers against medical and person rescue.

NOTE:  The trail or itinerary can be tailored during your amendment packages date. But that need to sit together with your guide or phone call to office.

7. Responsibility

  • We reserve the right to refuse the trip if you are the cause of making inconvenience or frustration to other travelers/trekkers creating difficulties that would obstruct the smooth running of the trip.
  • We shall not be liable for any loss or damage to baggage or personal possessions, or any consequential losses.
  • If a traveler/trekker is injured or becomes ill, all evacuation and hospital expenses, doctors fees are the traveler/trekkers responsibility. Passages Nepal trekking company shall not be liable for any refund of the tour fare.
  • It is the traveler/trekkers responsibility to have valid passports & visas as well as equipments that may be required on the selected tour/ trekking/ expedition. We do not accept responsibility for failure to obtain these visas for any reason, and do not accept responsibility for any passports or documents left with us for this purpose.